Who we are
Our website address is: https://www.settlementagreement.co.uk.
Introduction
1. We are committed to protecting your privacy and this Privacy Policy (together with our website terms of use and any other documents referred to) sets out the basis on which any personal data we collect or you provide will be processed. We are Marchmouse Media Limited and you can find further legal information about us in our website terms.
2. By visiting settlementagreement.co.uk (our ‘Website’) you are accepting the terms of this Privacy Policy. If you do not agree to terms of this Privacy Policy please do not use our Website.
3. We may collect and process information you provide us when you complete forms on our website or you contact us by telephone or email or otherwise.
4. We may keep a record of your correspondence or the information you provide us. If you telephone us you may speak to our staff or our outsourced call-handling provider or a third party employment solicitor to speak to you and see if they can advise or help you with with a settlement agreement or related legal matter. Our ‘About Us’ Page provides more information about the legal team and solicitors that you may speak to if you call the number on this website. We may keep a record of any information you provide us and our call-handling provider during any telephone conversation or message you leave.
5. If you have asked us to do so, we will contact a solicitor and/or career expert so we can provide them with your information so they can contact you about your settlement agreement and employment situation.
6. In the event that we sell or buy our business or assets we may disclose and/or transfer your personal data to the buyer or seller.
7. We may use the information you have provided to contact you directly about your enquiry or request feedback from you about the services provided by us and/or a panel solicitor. We may use the information you have provided to contact you and market our services. If you agree to provide a testimonial we may publish it on our Website or in other marketing material and/or on any third party’s website to promote our services. You may withdraw your consent to the use a testimonial you have provided at any time by writing to us at our registered address or by email (see below).
8. We will not pass your information onto any third party unless you have consented to us doing so.
How we use your information
In addition to what we say above,
Legal basis
The law requires us to have a legal basis for collecting and using your personal data.
We rely on one or more of the following legal bases:
• Performance of a contract with you: Where we need to perform any contract we are about to enter into or have entered into with you.
• Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
• Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter. Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Direct marketing
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the marketing. We may also analyse your identity, contact, technical, usage and profile data to form a view which products, services and offers may be of interest to you so that we can then send you relevant marketing communications.
Third-party marketing
We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.
Opting out of marketing
You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at hello AT marchmouse.co.uk. If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes for example updates to our Terms and Conditions, checking that your contact details are correct.
Cookies
9. Like many websites we use cookies to improve the user experience and enable our website to work well. Cookies contain information that is transferred onto your computer’s hard drive and can be retrieved by us so we can personalise our services to you.
10. We use functional cookies, for example to create video content, contact forms and social media functions such as ‘like’ and ‘share’ buttons that remember your login information if you share content with your friends and contacts.
11. We also use cookies to allow us to use google analytic tools. These tools allow us to recognise and count the number of visitors and to see how visitors interact with our Website when they are using it, for example which pages they land on and visit and how long they spend on the page. These cookies help us to improve the way our Website works.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
12. You may refuse to accept cookies by activating the settings on your browser. However, if you do this you may find some parts of our website do not work or you are preventing from access our website (or parts of it).
13. Unless you change your browser settings to refuse use of cookies, our website will use cookies when you access our website.
14. We may collect information about your computer including your IP address, operating system and browser type, for system administration and to report information to advertisers. This is statistical data only and does not identify any individual.
Your Rights
15. If you wish to opt out of receiving our marketing material (including emails) please email us (see below).
16. You have a number of rights under data protection laws in relation to your personal data. You have the right to:
• Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
• You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes. • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
• If you want us to establish the data’s accuracy;
• Where our use of the data is unlawful but you do not want us to erase it;
• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
If you wish to exercise any of the rights set out above, you can contact us by email hello AT marchmouse.com or via the contact information detailed below.
No fee usually required.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Additional Information
17. We reserve the right to change this Privacy Policy and update this page.
18. References to ‘We’ in this Policy refer to Marchmouse Media Limited.
19. Should you wish to contact us about this policy please write to our registered office or email – hello AT marchmouse.co.uk
Complaints
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see below for further information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Changes to the privacy policy
We keep our privacy policy under regular review. This version was last updated January 2025. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address